Curve Outage History

Curve is up right now

Curve had 11 outages in the last 2 years totaling 63h 1m of downtime — averaging 0.5 incidents per month.

There were 11 Curve outages since October 2, 2025 totaling 63h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.curve.com

Minor September 30, 2026

Issues processing transactions

Detected by Pingoru
Sep 30, 2026, 07:39 PM UTC
Resolved
Sep 30, 2026, 08:32 PM UTC
Duration
53m
Affected: Transactions processing
Timeline · 2 updates
  1. monitoring Sep 30, 2026, 07:39 PM UTC

    We're aware of an issue on Revolut's side that is affecting Revolut issued cards. Customers who have a Revolut card set as their selected card may see some transactions declined. This issue is outside of our control, but we're monitoring the situation closely and will post an update here as soon as it's resolved. You can also follow Revolut's own updates on their status page: https://www.revolut.com/system-status/ In the meantime, if you have another card in your wallet, you can switch your selected card to keep paying without interruption. We're sorry for the inconvenience and thank you for your patience.

  2. resolved Sep 30, 2026, 08:32 PM UTC

    Revolut has resolved the issue on their side, and Revolut card transactions are processing normally again. We've been monitoring closely and haven't seen any further issues. Thank you for your patience.

Read the full incident report →

Minor September 6, 2026

Issue processing transaction using Discover & Diners.

Detected by Pingoru
Sep 06, 2026, 08:59 PM UTC
Resolved
Sep 07, 2026, 02:17 PM UTC
Duration
17h 18m
Affected: Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)
Timeline · 3 updates
  1. investigating Sep 06, 2026, 08:59 PM UTC

    We are currently aware of an issue affecting payments made with Discover and Diners Club cards. Some customers may experience transaction declines when using these card types. This is related to an ongoing issue with one of our payment processing partners and we are actively working with them to resolve it as quickly as possible. We apologise for any inconvenience this may cause. In the meantime, we recommend using an alternative card if available. We will provide further updates as the situation develops.

  2. monitoring Sep 07, 2026, 10:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 07, 2026, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2026

FX Processing Degradation

Detected by Pingoru
Sep 04, 2026, 09:41 PM UTC
Resolved
Sep 04, 2026, 11:36 PM UTC
Duration
1h 54m
Affected: Transactions processing
Timeline · 3 updates
  1. investigating Sep 04, 2026, 09:41 PM UTC

    We are currently experiencing issues with our FX rate provider, which may impact some transactions requiring currency conversion. Our team is actively investigating and working to restore normal service. We’ll provide further updates as they become available.

  2. monitoring Sep 04, 2026, 10:36 PM UTC

    Our FX provider is back online and responding normally. FX processing has been restored and transactions are operating as expected. We’ll continue to closely monitor the service to ensure it remains stable.

  3. resolved Sep 04, 2026, 11:36 PM UTC

    Our FX provider’s API has remained healthy and FX processing continues to operate as expected. We’re now considering this incident resolved.

Read the full incident report →

Major August 13, 2026

Onboarding issues

Detected by Pingoru
Aug 13, 2026, 05:25 PM UTC
Resolved
Aug 14, 2026, 12:21 AM UTC
Duration
6h 55m
Affected: In-app Curve functionality
Timeline · 5 updates
  1. investigating Aug 13, 2026, 05:25 PM UTC

    We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup. We're actively looking into the root cause and will post updates as more information becomes available.

  2. identified Aug 13, 2026, 05:47 PM UTC

    We've identified that the issue affecting onboarding is caused by a third-party service we depend on. The provider has been notified and is actively investigating the root cause. We don't have a fix in place yet, but we'll continue monitoring the situation closely and will post another update as soon as we have more information or the issue is resolved. We apologize for the inconvenience and appreciate your patience.

  3. identified Aug 13, 2026, 09:04 PM UTC

    We're still waiting on the third-party provider to resolve the issue and will post here as soon as we have more information.

  4. monitoring Aug 13, 2026, 09:56 PM UTC

    The third-party service has recovered, and onboarding should now be working normally. We'll continue monitoring closely to confirm full stability and will update this page if anything changes.

  5. resolved Aug 14, 2026, 12:21 AM UTC

    We can confirm this issue is now fully resolved and onboarding is functioning normally. Thank you for your patience, and we're sorry for the disruption.

Read the full incident report →

Minor July 16, 2026

3DS challenge approval rate degraded

Detected by Pingoru
Jul 16, 2026, 09:01 AM UTC
Resolved
Jul 17, 2026, 08:32 AM UTC
Duration
23h 30m
Affected: Transactions processing
Timeline · 5 updates
  1. identified Jul 16, 2026, 09:01 AM UTC

    We are currently experiencing limited disruption for some transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a limited number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

  2. identified Jul 16, 2026, 09:07 AM UTC

    The root cause has been identified and our team is actively working on a fix. Payment declines may continue until this is resolved. We'll update you shortly.

  3. identified Jul 16, 2026, 09:18 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 16, 2026, 04:18 PM UTC

    Payment processing is now operating normally. We'll continue monitoring our systems closely to ensure everything remains stable. Thank you for your patience while we worked through this.

  5. resolved Jul 17, 2026, 08:32 AM UTC

    This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.

Read the full incident report →

Critical July 15, 2026

3DS challenges approval rate degraded

Detected by Pingoru
Jul 15, 2026, 07:46 AM UTC
Resolved
Jul 15, 2026, 10:12 AM UTC
Duration
2h 26m
Affected: Transactions processing
Timeline · 5 updates
  1. identified Jul 15, 2026, 07:46 AM UTC

    We are currently experiencing a significant disruption affecting transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a high number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

  2. identified Jul 15, 2026, 08:24 AM UTC

    The payment issues are traced to Mastercard's servers and their team is working on a fix, not yet resolved. We'll update as soon as it's restored.

  3. identified Jul 15, 2026, 09:00 AM UTC

    We're still monitoring this issue closely. No new updates to share yet, but we'll post here as soon as there's progress.

  4. monitoring Jul 15, 2026, 09:20 AM UTC

    Mastercard has implemented a fix, and we're seeing service begin to return to normal. We'll continue monitoring closely and confirm once fully resolved.

  5. resolved Jul 15, 2026, 10:12 AM UTC

    This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.

Read the full incident report →

Minor May 3, 2026

Degraded FX Rates for BGN

Detected by Pingoru
May 03, 2026, 03:27 PM UTC
Resolved
May 03, 2026, 06:37 PM UTC
Duration
3h 9m
Affected: Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)
Timeline · 4 updates
  1. investigating May 03, 2026, 03:27 PM UTC

    We are currently investigating an issue affecting FX rates for BGN (Bulgarian Lev). This does not impact all customers, but some may experience incorrect or unavailable rates. Our team is actively working to identify the root cause and restore normal service.

  2. identified May 03, 2026, 03:49 PM UTC

    We have identified the cause of the issue affecting FX rates for BGN (Bulgarian Lev). A fix is currently being implemented, and we are working to restore normal service as quickly as possible.

  3. monitoring May 03, 2026, 05:36 PM UTC

    A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved.

  4. resolved May 03, 2026, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Issue identified on adding card to the wallet

Detected by Pingoru
Apr 27, 2026, 05:29 PM UTC
Resolved
Apr 27, 2026, 05:54 PM UTC
Duration
25m
Affected: Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)
Timeline · 3 updates
  1. investigating Apr 27, 2026, 05:29 PM UTC

    We are currently experiencing an issue with our third-party service provider, and as a result, customers are unable to add their cards to a digital wallet at this time. The provider is working to resolve the issue as quickly as possible. Our team is actively monitoring the situation in coordination with the provider and will share updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Apr 27, 2026, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 05:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Increased Transaction Declines

Detected by Pingoru
Mar 26, 2026, 10:25 PM UTC
Resolved
Mar 26, 2026, 11:39 PM UTC
Duration
1h 13m
Affected: Transactions processing
Timeline · 2 updates
  1. investigating Mar 26, 2026, 10:25 PM UTC

    We are currently investigating an issue causing an increase in declined transactions. Our engineering team is actively working to identify the root cause and assess the impact. We will provide further updates as soon as more information becomes available.

  2. resolved Mar 26, 2026, 11:39 PM UTC

    We have identified the issue related to a recent change and have applied a fix. Transaction success rates have now stabilised, and we are monitoring to ensure continued normal operation.

Read the full incident report →

Major January 7, 2026

Identity verification service disruption — onboarding and step-up checks impacted

Detected by Pingoru
Jan 07, 2026, 03:15 PM UTC
Resolved
Jan 07, 2026, 04:39 PM UTC
Duration
1h 23m
Affected: In-app Curve functionality
Timeline · 3 updates
  1. identified Jan 07, 2026, 03:15 PM UTC

    We are currently experiencing an issue with our identity verification workflow. As a result, new customer onboarding and step-up verification checks (including document upload, selfie, and motion/liveness verification) may fail or be unavailable. Existing accounts and other platform features remain unaffected. The disruption is related to an upstream identity verification dependency, and we are actively working with the partner involved to restore normal service. We will provide updates here as soon as we have more information. Thank you for your patience while we work to resolve this.

  2. monitoring Jan 07, 2026, 04:08 PM UTC

    Our upstream identity verification provider is reporting signs of recovery, and we are also seeing improved performance in our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification). While the provider’s systems appear to be stabilising, we are continuing to monitor the situation closely before marking the incident as resolved, to ensure the service remains reliable for all users. A small number of verification attempts may still experience intermittent issues during this recovery period. We will share further updates as we gain confidence in full stability. Thank you for your patience and understanding.

  3. resolved Jan 07, 2026, 04:39 PM UTC

    Our upstream identity verification provider has completed their remediation work and restored normal service. We are now observing healthy performance across our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification). Thanks for your patience while this issue was being addressed.

Read the full incident report →

Major November 18, 2025

PayPal Transaction Failures

Detected by Pingoru
Nov 18, 2025, 01:27 PM UTC
Resolved
Nov 18, 2025, 05:18 PM UTC
Duration
3h 50m
Affected: Transactions processingIn-app Curve functionality
Timeline · 4 updates
  1. identified Nov 18, 2025, 01:27 PM UTC

    We’re observing elevated timeouts when processing PayPal payments. PayPal has confirmed the issue is on their side and is working on a resolution. Our systems remain stable and fallback mechanisms are performing as expected, but PayPal transactions may currently fail or be delayed. Please, note that you may find issues while adding Paypal as a funding source in our app.

  2. identified Nov 18, 2025, 02:47 PM UTC

    We are still awaiting a resolution from PayPal. They have confirmed the issue is on their side and are actively working on a fix.

  3. monitoring Nov 18, 2025, 04:08 PM UTC

    We are no longer observing timeouts or failures when processing PayPal transactions. The service appears to be stable again on PayPal’s side. Our systems are functioning normally, and we will keep monitoring closely to ensure continued stability.

  4. resolved Nov 18, 2025, 05:18 PM UTC

    PayPal services have remained stable and all transactions are now processing normally. Monitoring shows consistent performance, and no further impact has been observed. The incident is now fully closed.

Read the full incident report →