Crystal Blockchain incident

Service Disruption: BSC Network Synchronization

Resolved after 28 minutes, on September 24, 2026.

resolved Sep 24, 2026, 11:28 AM UTC

The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.

Started
Sep 24, 2026, 10:59 AM UTC
Resolved
Sep 24, 2026, 11:28 AM UTC
Duration
28m
Detected by Pingoru
Sep 24, 2026, 10:59 AM UTC

Update timeline

  1. investigating Sep 24, 2026, 10:59 AM UTC

    We are currently investigating an issue affecting bsc. Our engineering team is identifying the root cause.

  2. investigating Sep 24, 2026, 11:10 AM UTC

    We are currently investigating an issue causing data synchronization and processing delays on the BSC network. Our engineering team is actively analyzing the ingestion pipeline to identify the underlying cause and determine remediation steps. All other networks remain fully operational and unaffected. We are monitoring the situation closely and will provide our next update within 30 minutes or as soon as more details become available.

  3. monitoring Sep 24, 2026, 11:22 AM UTC

    A fix has been implemented, and the transaction queue for the BSC network has cleared. Processing times and data synchronization have returned to normal baseline levels. Our engineering team will continue actively monitoring the network's performance to verify prolonged stability before marking this incident as fully resolved.

  4. resolved Sep 24, 2026, 11:28 AM UTC

    The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.

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