Crunchtime experienced a major incident on July 7, 2026, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2026, 07:29 PM UTC
We are currently experiencing an issue with Safe Log services. Our technical teams are actively investigating the issue. We will provide an update within the next hour.
- identified Jul 07, 2026, 08:28 PM UTC
The cause of the issue has been identified and our technical teams are working to implement a fix for all impacted customers. We expect the issue will be resolved within the next hour.
- resolved Jul 07, 2026, 08:47 PM UTC
Access to the Safe Log module has been restored for all impacted cash management customers.