Crunchtime incident
Ops Execution is currently experiencing a service disruption
Crunchtime experienced a major incident on July 8, 2026 affecting Ops Execution (formerly Zenput), lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 03:32 AM UTC
We are currently experiencing an issue with Ops Execution services and it is affecting access to the platform. Our Engineering team is working to identify the root cause and implement a solution. A large amount of users may be affected. We will send an additional update in 1 hour.
- investigating Jul 08, 2026, 04:33 AM UTC
Our Engineering team is actively investigating the issue. We will continue to provide updates in 1 hour.
- identified Jul 08, 2026, 04:52 AM UTC
We have identified the issue as a disruption with one of our service providers. We are actively working with their team to resolve the issue and restore service. We will continue to provide updates within an hour.
- monitoring Jul 08, 2026, 05:21 AM UTC
Most application functionality have been successfully restored and are operating properly. Some sensor reading related functionality is still being restored. We are currently working on this while continuing to monitor the rest of the app. We will continue to provide updates within an hour.
- resolved Jul 08, 2026, 05:44 AM UTC
All components are Operational