Crucial Hosting incident

Service Interruption - Shared/Reseller/VPS Hosting Server

Major Resolved View vendor source →

Crucial Hosting experienced a major incident on May 30, 2025 affecting Virtual Server Platform and Web Hosting Services and 1 more component, lasting 122d 17h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 07:59 AM UTC
Resolved
Sep 30, 2025, 01:03 AM UTC
Duration
122d 17h
Detected by Pingoru
May 30, 2025, 07:59 AM UTC

Affected components

Virtual Server PlatformWeb Hosting ServicesReseller Hosting Services

Update timeline

  1. investigating May 30, 2025, 07:59 AM UTC

    Be advised our internal monitoring has indicated that some Shared/Reseller/VPS Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. monitoring May 30, 2025, 09:12 AM UTC

    A fix has been implemented and we are monitoring the changes.

  3. resolved Sep 30, 2025, 01:03 AM UTC

    This incident has been resolved.