Crucial Hosting incident

Softaculous Temporarily Unavailable

Ongoing since 11:00 PM UTC, affecting Web Hosting Services and Reseller Hosting Services.

identified Nov 10, 2026, 11:00 PM UTC

We are currently performing essential maintenance on Softaculous to ensure the continued security and reliability of our hosting services. As part of this process, the service has been temporarily made unavailable. During this period, customers will be unable to install WordPress through Softaculous across our affected hosting brands. Our technical teams are actively working on the issue and awaiting the necessary security patch before restoring the service. We apologize for the inconvenience and appreciate your patience while we work to resolve this matter. Further updates will be posted on this status page as more information becomes available.

Started
Nov 10, 2026, 11:00 PM UTC
Resolved
Ongoing
Duration
● 49m
Detected by Pingoru
Nov 10, 2026, 11:00 PM UTC

Affected components

Web Hosting ServicesReseller Hosting Services

Update timeline

  1. identified Nov 10, 2026, 11:00 PM UTC

    We are currently performing essential maintenance on Softaculous to ensure the continued security and reliability of our hosting services. As part of this process, the service has been temporarily made unavailable. During this period, customers will be unable to install WordPress through Softaculous across our affected hosting brands. Our technical teams are actively working on the issue and awaiting the necessary security patch before restoring the service. We apologize for the inconvenience and appreciate your patience while we work to resolve this matter. Further updates will be posted on this status page as more information becomes available.

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