Resolved after 3 hours 45 minutes, affecting Reseller Hosting Services, on April 18, 2023.
We have identified the issue with the MySQL service and we are in process to restoration of the database.
Affected components
Update timeline
- investigating Apr 18, 2023, 02:32 PM UTC
Our internal monitoring has indicated that the Reseller Hosting server 'vmrs46.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.
- investigating Apr 18, 2023, 04:18 PM UTC
We have identified the issue with the MySQL service and we are in process to restoration of the database.
- resolved Apr 18, 2023, 06:18 PM UTC
The issue with MySQL has been resolved now.
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