Is Crowdcast down?

Status: Investigating The team is actively investigating an issue affecting that is affecting some hosts when broadcasting live. Attendees may have to refresh to view the live feed. We'll update you as soon as we can. Affected components Streaming Servers (Degraded performance)

Status: Resolved We identified and resolved an issue that prevented events from loading correctly on the initial page load. As a result, some users needed to refresh the page before the livestream would appear. This has now been fixed, and events should load properly the first time. Affected components Streaming Servers (Operational)

Status: Investigating The team is actively investigating an issue affecting our service that is causing increased buffering in live streams. This does not affect recordings, and we’ll provide an update as soon as possible. Affected components Streaming Servers (Degraded performance)

Status: Identified We’ve deployed an update that mitigates the issue and are continuing to work on resolving the underlying cause of increased buffering in some sessions. Affected components Streaming Servers (Degraded performance)

Status: Monitoring We’ve confirmed the issue as originating with our CDN provider, Cloudflare, and have implemented a temporary mitigation. We’re actively working with the provider to resolve the underlying cause and will share another update as soon as more information is available. Affected components Streaming Servers (Operational)

Status: Resolved Our updates remain stable, and we are continuing to implement additional improvements to help ensure that issues at Cloudflare have a reduced impact on our services. Affected components Streaming Servers (Operational)

Status: Resolved We experienced an issue that temporarily prevented some sessions from going live due to a brief compute disruption within our recording infrastructure. The problem was limited in duration, and we are actively implementing a patch to address the underlying cause and help ensure it does not happen again. Affected components Web App (Operational) Recording Servers (Operational) Android App (Operational) Streaming Servers (Operational) iOS App (Operational)

Status: Investigating The team is actively investigating an issue affecting our service. We'll update you as soon as we can. Affected components Recording Servers (Partial outage) Streaming Servers (Partial outage)

Status: Identified We’re currently experiencing a capacity shortage with our cloud provider (Hetzner). Hetzner has run out of available capacity in the region(s) we use, which is limiting our ability to provision additional resources and may impact scaling and recovery actions. • Current status: Investigating / Mitigating • Impact: Potential service degradation due to constrained scaling capacity (e.g., slower provisioning, delayed failover, or limited ability to add nodes). • What we’re doing: Actively working to secure additional capacity, including requesting more allocation from Hetzner and evaluating alternative capacity options. • Next update: We’ll share another update as soon as additional capacity is confirmed or our mitigation plan changes. Affected components Recording Servers (Partial outage) Streaming Servers (Partial outage)

Status: Identified We’ve identified an issue affecting our services where some hosts may experience difficulty going live. Our team is actively investigating, and we’ll share an update as soon as more information is available. Affected components Streaming Servers (Degraded performance) Recording Servers (Degraded performance)

Status: Identified Identified We’re currently experiencing a capacity shortage with our cloud provider (Hetzner). Hetzner has run out of available capacity in the region(s) we use, which is limiting our ability to provision additional resources and may impact scaling and recovery actions. • Current status: Investigating / Mitigating • Impact: Potential service degradation due to constrained scaling capacity (e.g., slower provisioning, delayed failover, or limited ability to add nodes). • What we’re doing: Actively working to secure additional capacity, including requesting more allocation from Hetzner and evaluating alternative capacity options. • Next update: We’ll share another update as soon as additional capacity is confirmed or our mitigation plan changes. Affected components Streaming Servers (Degraded performance) Recording Servers (Degraded performance)

Status: Monitoring We’ve secured additional compute capacity, and the platform is currently stable. We’re continuing to monitor key signals (capacity headroom, provisioning queues, and error rates) to ensure stability remains sustained. • Current status: Monitoring • Impact: No current impact; capacity constraints have been mitigated for now. • What we’re doing: Ongoing monitoring and readiness to scale further if demand or capacity conditions change. • Next update: We’ll provide another update if conditions change or once we confirm sustained stability. Affected components Streaming Servers (Operational) Recording Servers (Operational)

Status: Resolved We’ve confirmed the scaled-up resources are holding under current load, and service remains stable. The immediate capacity constraints are resolved for now. • Current status: Resolved • Impact: No current impact; services are operating normally. • What we’re doing next: We’re investigating and designing a multi-cloud capacity strategy to reduce dependence on a single provider’s regional availability and enable provisioning across multiple cloud providers concurrently. Affected components Streaming Servers (Operational) Recording Servers (Operational)