Crowdcast Outage History

Status: Identified We’ve deployed an update that mitigates the issue and are continuing to work on resolving the underlying cause of increased buffering in some sessions. Affected components Streaming Servers (Degraded performance)

Status: Identified We’re currently experiencing a capacity shortage with our cloud provider (Hetzner). Hetzner has run out of available capacity in the region(s) we use, which is limiting our ability to provision additional resources and may impact scaling and recovery actions. • Current status: Investigating / Mitigating • Impact: Potential service degradation due to constrained scaling capacity (e.g., slower provisioning, delayed failover, or limited ability to add nodes). • What we’re doing: Actively working to secure additional capacity, including requesting more allocation from Hetzner and evaluating alternative capacity options. • Next update: We’ll share another update as soon as additional capacity is confirmed or our mitigation plan changes. Affected components Recording Servers (Partial outage) Streaming Servers (Partial outage)

Status: Identified We’ve identified an issue affecting our services where some hosts may experience difficulty going live. Our team is actively investigating, and we’ll share an update as soon as more information is available. Affected components Streaming Servers (Degraded performance) Recording Servers (Degraded performance)

Status: Identified Identified We’re currently experiencing a capacity shortage with our cloud provider (Hetzner). Hetzner has run out of available capacity in the region(s) we use, which is limiting our ability to provision additional resources and may impact scaling and recovery actions. • Current status: Investigating / Mitigating • Impact: Potential service degradation due to constrained scaling capacity (e.g., slower provisioning, delayed failover, or limited ability to add nodes). • What we’re doing: Actively working to secure additional capacity, including requesting more allocation from Hetzner and evaluating alternative capacity options. • Next update: We’ll share another update as soon as additional capacity is confirmed or our mitigation plan changes. Affected components Streaming Servers (Degraded performance) Recording Servers (Degraded performance)