salesedge unavailable
Timeline · 1 update
- resolved Jul 16, 2026, 07:52 PM UTC
We are currently investigating this issue.
Crossbeam Outage History
Crossbeam is up right nowCrossbeam had 10 outages in the last 2 years totaling 109h 59m of downtime — averaging 0.4 incidents per month.
There were 10 Crossbeam outages since November 12, 2024 totaling 109h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
Crossbeam for Sales Degradation
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 8 updates
- investigating Oct 30, 2025, 02:04 PM UTC
We are currently investigating instability in our Crossbeam for Sales application and CRM widgets.
- investigating Oct 30, 2025, 05:13 PM UTC
We continue to investigate and will provide an update as soon as possible.
- identified Oct 30, 2025, 08:17 PM UTC
The issue has been identified and a fix is being applied.
- monitoring Oct 30, 2025, 09:03 PM UTC
A fix has been implemented, and we are monitoring the results. We recommend users clear their browser cache in order to obtain the latest version of our web application.
- investigating Oct 31, 2025, 04:03 PM UTC
We're currently investigating an issue causing some pages on the Crossbeam application to temporarily inaccessible
- identified Oct 31, 2025, 05:24 PM UTC
The general system issue has been resolved and we are working on a fix for the degraded performance of some services.
- monitoring Oct 31, 2025, 06:42 PM UTC
A fix has been implemented and we are continuing to monitor.
- resolved Nov 03, 2025, 03:36 PM UTC
This incident has been resolved. If you continue to see problems with the Salesforce widget please clear your browser cache and refresh your page.
Crossbeam for Sales Outage
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 3 updates
- investigating Aug 13, 2025, 03:36 PM UTC
We are currently investigating this issue.
- monitoring Aug 13, 2025, 03:50 PM UTC
Service is operational again. Still monitoring.
- resolved Aug 13, 2025, 03:56 PM UTC
This incident has been resolved.
Crossbeam is back up and running
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 4 updates
- investigating Aug 11, 2025, 01:34 PM UTC
We are currently investigating this issue.
- investigating Aug 11, 2025, 01:44 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 02:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 03:10 PM UTC
This incident has been resolved.
Performance issue
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 4 updates
- investigating Jul 22, 2025, 03:57 PM UTC
We are currently investigating this issue.
- investigating Jul 22, 2025, 04:06 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 22, 2025, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 05:12 PM UTC
This incident has been resolved.
sales.crossbeam.com is down
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 5 updates
- investigating May 23, 2025, 08:59 AM UTC
We are currently investigating this issue.
- identified May 23, 2025, 09:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 23, 2025, 09:58 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 23, 2025, 09:59 AM UTC
We are continuing to monitor for any further issues.
- resolved May 23, 2025, 10:04 AM UTC
This incident has been resolved.
Crossbeam For Sales Outage
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 3 updates
- investigating May 13, 2025, 05:39 PM UTC
We are currently investigating this issue.
- monitoring May 13, 2025, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 08:58 PM UTC
This incident has been resolved.
Active users not able to access their organization.
Affected: Web App (app.crossbeam.com)
Timeline · 4 updates
- investigating Apr 23, 2025, 10:23 PM UTC
We are currently investigating this issue.
- investigating Apr 23, 2025, 11:22 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 23, 2025, 11:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2025, 01:36 AM UTC
This incident has been resolved.
Crossbeam for sales is not working as expected
Affected: Crossbeam for Sales (web)
Timeline · 3 updates
- investigating Feb 07, 2025, 03:18 PM UTC
We are currently investigating this issue.
- monitoring Feb 07, 2025, 03:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 07, 2025, 03:57 PM UTC
This incident has been resolved.
app.crossbeam.com unreachable
Affected: Web App (app.crossbeam.com)
Timeline · 4 updates
- investigating Nov 12, 2024, 04:52 PM UTC
We are currently experiencing an incident impacting our platform. We are actively investigating.
- investigating Nov 12, 2024, 05:02 PM UTC
We are continuing to investigate the issue.
- monitoring Nov 12, 2024, 05:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2024, 05:53 PM UTC
This incident has been resolved.