Crossbeam Outage History

Crossbeam had 4 outages in the last 2 years totaling 100h 44m of downtime — averaging 0.2 incidents per month.

There were 4 Crossbeam outages since July 22, 2025 totaling 100h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.crossbeam.com

Major October 30, 2025

Crossbeam for Sales Degradation

Detected by Pingoru: Oct 30, 2025, 02:04 PM UTC
Resolved: Nov 03, 2025, 03:36 PM UTC
Duration: 4d 1h

Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)

Timeline · 8 updates

investigating Oct 30, 2025, 02:04 PM UTC

We are currently investigating instability in our Crossbeam for Sales application and CRM widgets.
investigating Oct 30, 2025, 05:13 PM UTC

We continue to investigate and will provide an update as soon as possible.
identified Oct 30, 2025, 08:17 PM UTC

The issue has been identified and a fix is being applied.
monitoring Oct 30, 2025, 09:03 PM UTC

A fix has been implemented, and we are monitoring the results. We recommend users clear their browser cache in order to obtain the latest version of our web application.
investigating Oct 31, 2025, 04:03 PM UTC

We're currently investigating an issue causing some pages on the Crossbeam application to temporarily inaccessible
identified Oct 31, 2025, 05:24 PM UTC

The general system issue has been resolved and we are working on a fix for the degraded performance of some services.
monitoring Oct 31, 2025, 06:42 PM UTC

A fix has been implemented and we are continuing to monitor.
resolved Nov 03, 2025, 03:36 PM UTC

This incident has been resolved. If you continue to see problems with the Salesforce widget please clear your browser cache and refresh your page.

Read the full incident report →

Critical August 13, 2025

Crossbeam for Sales Outage

Detected by Pingoru: Aug 13, 2025, 03:36 PM UTC
Resolved: Aug 13, 2025, 03:56 PM UTC
Duration: 19m

Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)

Timeline · 3 updates

investigating Aug 13, 2025, 03:36 PM UTC

We are currently investigating this issue.
monitoring Aug 13, 2025, 03:50 PM UTC

Service is operational again. Still monitoring.
resolved Aug 13, 2025, 03:56 PM UTC

This incident has been resolved.

Read the full incident report →

Major August 11, 2025

Crossbeam is back up and running

Detected by Pingoru: Aug 11, 2025, 01:34 PM UTC
Resolved: Aug 11, 2025, 03:10 PM UTC
Duration: 1h 36m

Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Crossbeam for Sales (web)Crossbeam for Sales (API)

Timeline · 4 updates

investigating Aug 11, 2025, 01:34 PM UTC

We are currently investigating this issue.
investigating Aug 11, 2025, 01:44 PM UTC

We are continuing to investigate this issue.
monitoring Aug 11, 2025, 02:11 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 11, 2025, 03:10 PM UTC

This incident has been resolved.

Read the full incident report →

Major July 22, 2025

Performance issue

Detected by Pingoru: Jul 22, 2025, 03:57 PM UTC
Resolved: Jul 22, 2025, 05:12 PM UTC
Duration: 1h 15m

Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)

Timeline · 4 updates

investigating Jul 22, 2025, 03:57 PM UTC

We are currently investigating this issue.
investigating Jul 22, 2025, 04:06 PM UTC

We are continuing to investigate this issue.
monitoring Jul 22, 2025, 04:10 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 22, 2025, 05:12 PM UTC

This incident has been resolved.

Read the full incident report →