Criteo incident

Users may have trouble accessing Commerce Max and/or Commerce Yield: Analytics Module.

Minor Resolved View vendor source →

Criteo experienced a minor incident on September 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 09:59 AM UTC
Resolved
Sep 18, 2025, 09:59 AM UTC
Duration
—
Detected by Pingoru
Sep 18, 2025, 09:59 AM UTC

Update timeline

  1. resolved Sep 18, 2025, 09:59 AM UTC

    Sep 18, 11:59 CEST Resolved - Users may have trouble using Commerce Max and/or Commerce Yield component: Analytics Module. We have confirmed that the incident is over and that the service is operating normally. Sep 18, 11:05 CEST Investigating - Demand-side Analytics section is randomly not accessible on Commerce Max and Commerce Yield account. All users are impacted. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.