Creditcall experienced a notice incident on March 8, 2026 affecting TSYS (Sierra), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
TSYS (Sierra)
Update timeline
- resolved Mar 08, 2026, 05:04 PM UTC
We identified and resolved an issue related to transaction processing on the TSYS platform. To minimize impact, certain merchants processing on TSYS with settlement scheduled for the 2:30 AM ET settlement job will experience settlement at an alternate time. All other transaction processing is functioning normally.