Cowbell Outage History
Cowbell is up right nowPingoru has recorded 52 incidents for Cowbell: 29 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 9 of 720 (1%) |
| May 2026 | 1 | 347 of 744 (47%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 3 | 4 of 744 (1%) |
| August 2026 | 1 | 6 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 4 of 525 (1%) |
Incidents, newest first
Minor October 15, 2026 UK Data migration 3h 39m
Started Oct 15, 2026, 02:30 AM UTC· resolved Oct 15, 2026, 06:09 AM UTC
No vendor updates were posted for this incident.
Minor August 26, 2026 Slower than normal Platform actions across insurance platform 5h 52m
Started Aug 26, 2026, 05:15 PM UTC· resolved Aug 26, 2026, 11:08 PM UTC
No vendor updates were posted for this incident.
Minor July 9, 2026 Scheduled Maintenance - Elasticsearch upgrade to ES 9 US Prod Environment 2h 16m
Started Jul 09, 2026, 02:30 AM UTC· resolved Jul 09, 2026, 04:47 AM UTC
No vendor updates were posted for this incident.
Minor July 8, 2026 Scheduled Maintenance - Elasticsearch upgrade to ES 9 EU Prod Environment 1h 4m
Started Jul 08, 2026, 08:30 PM UTC· resolved Jul 08, 2026, 09:34 PM UTC
No vendor updates were posted for this incident.
Minor July 8, 2026 Scheduled Maintenance - Elasticsearch upgrade to ES 9 AU Prod Environment 58m
Started Jul 08, 2026, 02:30 PM UTC· resolved Jul 08, 2026, 03:28 PM UTC
No vendor updates were posted for this incident.
Minor May 30, 2026 Scheduled maintenance – US Production 14h 10m
Started May 30, 2026, 01:00 AM UTC· resolved May 30, 2026, 03:11 PM UTC
No vendor updates were posted for this incident.
Minor April 30, 2026 Performance Issues Affecting Services 124d 3h
Started Apr 30, 2026, 08:21 PM UTC· resolved Sep 02, 2026, 12:12 AM UTC
No vendor updates were posted for this incident.
Minor April 8, 2026 Platform Service Alert: Email Ingestion Delays 1h 48m
Started Apr 08, 2026, 09:23 PM UTC· resolved Apr 08, 2026, 11:12 PM UTC
No vendor updates were posted for this incident.
Minor April 1, 2026 Scheduled Maintenance – Cowbell Platform (US) – Database Upgrade 3h 19m
Started Apr 01, 2026, 02:30 AM UTC· resolved Apr 01, 2026, 05:49 AM UTC
No vendor updates were posted for this incident.
Minor March 31, 2026 Scheduled Maintenance – Cowbell Platform (UK) – Database Upgrade 1h 15m
Started Mar 31, 2026, 08:30 PM UTC· resolved Mar 31, 2026, 09:46 PM UTC
No vendor updates were posted for this incident.
Minor March 31, 2026 Scheduled Maintenance – Cowbell Platform (Australia) – Database Upgrade 46m
Started Mar 31, 2026, 02:30 PM UTC· resolved Mar 31, 2026, 03:17 PM UTC
No vendor updates were posted for this incident.
Minor March 19, 2026 Delay in some platform functions and workflows 4h 36m
Started Mar 19, 2026, 02:29 PM UTC· resolved Mar 19, 2026, 07:06 PM UTC
- monitoring Mar 19, 2026, 03:50 PM UTC
Update Type:** Progress Update --- **Status Page Update:** We are actively investigating delays affecting submission and quote creation on our platform. Our team has identified a database connection pool issue and is implementing fixes. We're monitoring the situation closely and will provide another update within 30 minutes. **Impact:** Some users may experience slower load times or timeouts when creating submissions and quotes. **What we're doing:** Our engineering team is working to restore full service performance and will keep you updated on progress.
Minor March 18, 2026 Scheduled Maintenance - AU Prod 3h 42m
Started Mar 18, 2026, 03:17 AM UTC· resolved Mar 18, 2026, 07:00 AM UTC
No vendor updates were posted for this incident.
Minor March 18, 2026 Scheduled Maintenance - EU Prod 3h 43m
Started Mar 18, 2026, 03:16 AM UTC· resolved Mar 18, 2026, 07:00 AM UTC
No vendor updates were posted for this incident.
Minor March 18, 2026 Scheduled Maintenance - US Prod 3h 44m
Started Mar 18, 2026, 03:15 AM UTC· resolved Mar 18, 2026, 06:59 AM UTC
No vendor updates were posted for this incident.
Minor March 13, 2026 Scheduled Maintenance - UK Production 31m
Started Mar 13, 2026, 08:30 PM UTC· resolved Mar 13, 2026, 09:02 PM UTC
No vendor updates were posted for this incident.
Minor March 13, 2026 Scheduled Maintenance - AU Production 15m
Started Mar 13, 2026, 02:45 PM UTC· resolved Mar 13, 2026, 03:01 PM UTC
No vendor updates were posted for this incident.
Minor March 13, 2026 Scheduled maintenance – US Production & US Staging 43m
Started Mar 13, 2026, 02:30 AM UTC· resolved Mar 13, 2026, 03:14 AM UTC
No vendor updates were posted for this incident.
Minor March 10, 2026 Scheduled maintenance – UK Production 1h 39m
Started Mar 10, 2026, 08:30 PM UTC· resolved Mar 10, 2026, 10:09 PM UTC
No vendor updates were posted for this incident.
Minor March 10, 2026 Scheduled maintenance – AU Production 5h 47m
Started Mar 10, 2026, 02:45 PM UTC· resolved Mar 10, 2026, 08:33 PM UTC
No vendor updates were posted for this incident.
Minor February 27, 2026 Scheduled maintenance – Staging (All Regions) 4h 13m
Started Feb 27, 2026, 07:00 PM UTC· resolved Feb 27, 2026, 11:14 PM UTC
No vendor updates were posted for this incident.
Minor February 12, 2026 Scheduled Maintenance – US Production 6d 7h
Started Feb 12, 2026, 07:00 AM UTC· resolved Feb 18, 2026, 02:51 PM UTC
No vendor updates were posted for this incident.
Minor February 9, 2026 Scheduled Maintenance – UK Production Environment 7h 29m
Started Feb 09, 2026, 06:00 PM UTC· resolved Feb 10, 2026, 01:30 AM UTC
No vendor updates were posted for this incident.
Minor February 9, 2026 Scheduled Maintenance – Australia Production Environment 8h 30m
Started Feb 09, 2026, 05:00 PM UTC· resolved Feb 10, 2026, 01:30 AM UTC
No vendor updates were posted for this incident.
Minor December 19, 2025 Scheduled Maintenance for Cowbell US Platform 1h 11m
Started Dec 19, 2025, 06:00 AM UTC· resolved Dec 19, 2025, 07:12 AM UTC
- monitoring Dec 19, 2025, 07:12 AM UTC
EKS upgrade completed successfully and Testing team validated the platform and all good.