Cowbell incident

Quote creation via API is experiencing errors for a subset of requests

Minor Resolved

Cowbell experienced a minor incident on April 3, 2025, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 05:21 PM UTC
Resolved
Apr 03, 2025, 07:28 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 03, 2025, 05:21 PM UTC

Update timeline

  1. monitoring Apr 03, 2025, 06:55 PM UTC

    We have identified the issue and have released a fix to production. All services are back to normal funtionality.

  2. monitoring Apr 03, 2025, 07:28 PM UTC

    DA/API Quoting flows for Effective dates greater than 7 days from current date are now functioning as expected.