Cowbell incident
Delay in some platform functions and workflows
Resolved after 4 hours 36 minutes, on March 19, 2026.
Update Type:** Progress Update --- **Status Page Update:** We are actively investigating delays affecting submission and quote creation on our platform. Our team has identified a database connection pool issue and is implementing fixes. We're monitoring the situation closely and will provide another update within 30 minutes. **Impact:** Some users may experience slower load times or timeouts when creating submissions and quotes. **What we're doing:** Our engineering team is working to restore full service performance and will keep you updated on progress.
Update timeline
- monitoring Mar 19, 2026, 03:50 PM UTC
Update Type:** Progress Update --- **Status Page Update:** We are actively investigating delays affecting submission and quote creation on our platform. Our team has identified a database connection pool issue and is implementing fixes. We're monitoring the situation closely and will provide another update within 30 minutes. **Impact:** Some users may experience slower load times or timeouts when creating submissions and quotes. **What we're doing:** Our engineering team is working to restore full service performance and will keep you updated on progress.
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