Cowbell incident
Accounts and Docs Service are currently encountering Lag Spike
Minor
Resolved after 29 days 23 hours, on May 6, 2025.
Document and Account service lag spike have been reduced to nominal levels. Quote and proposal updates should be working as expected.
Update timeline
- monitoring May 06, 2025, 05:42 PM UTC
We are experiencing an unexpected rise in consumer lag at this time - you will likely see odd behavior and delay in some platform actions, particularly around document generations. Team is investigating and is attempting to fix as quick as possible. Will share updates as we resolve.
- monitoring May 06, 2025, 06:31 PM UTC
Document and Account service lag spike have been reduced to nominal levels. Quote and proposal updates should be working as expected.
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