Cowbell incident

Cowbell Platform Login page is not loading properly for a subset of users

Minor

Resolved after 3 hours 40 minutes, on August 2, 2024.

monitoring Aug 02, 2024, 03:40 PM UTC

This issue with login page has been mitigated. We will continuously monitor. If you experience this issue again please do a browser refresh.

Started
Aug 02, 2024, 01:41 PM UTC
Resolved
Aug 02, 2024, 05:22 PM UTC
Duration
3h 40m
Detected by Pingoru
Aug 02, 2024, 01:41 PM UTC

Update timeline

  1. monitoring Aug 02, 2024, 02:35 PM UTC

    If you are experiencing an issue where the Cowbell Platform login page is not loading (it remains blank), please follow the below steps to temporarily remedy the issue. Hard refresh the browser cache by following the steps below: Mac Computers - Hold "Shift" button and click the browser reload button Windows Computers - Hold "Ctrl" button and click the browser reload button We are actively investigating and working to resolve this as soon as possible. Thank you!

  2. monitoring Aug 02, 2024, 03:40 PM UTC

    This issue with login page has been mitigated. We will continuously monitor. If you experience this issue again please do a browser refresh.

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