Cover Genius incident

Cannot login to xcover.com

Resolved after 1 hour 9 minutes, affecting xcover.com and Claims, on March 5, 2024.

resolved Mar 05, 2024, 10:36 PM UTC

Incident has been resolved. One of our databases need to be upsized. Services are back to normal functionality and customer's can login again.

Started
Mar 05, 2024, 09:26 PM UTC
Resolved
Mar 05, 2024, 10:36 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 05, 2024, 09:26 PM UTC

Affected components

xcover.comClaims

Update timeline

  1. identified Mar 05, 2024, 09:26 PM UTC

    The issue has been identified and we expect to see services fully functioning very soon.

  2. resolved Mar 05, 2024, 10:36 PM UTC

    Incident has been resolved. One of our databases need to be upsized. Services are back to normal functionality and customer's can login again.

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