Cover Genius incident
Xcover API service is impacted by Cloudflare network issue
Resolved after 58 minutes, affecting XCover API, on November 18, 2025.
XCover API services have returned to normal following increased error rates caused by a Cloudflare global network issue. Cloudflare has implemented a fix and we observe XCover API error rates are back to pre-incident levels.
Affected components
Update timeline
- identified Nov 18, 2025, 12:35 PM UTC
Cloudflare is experiencing a global network issue, which is causing elevated error rates in XCover API services.
- monitoring Nov 18, 2025, 01:21 PM UTC
The Xcover API services were unstable, with a widespread of 500 errors. The errors are caused by a Cloudflare global network issue. The issue is being fixed by Cloudflare. The Xcover API services are stable now.
- monitoring Nov 18, 2025, 01:26 PM UTC
Cloudflare team has implemented a fix and the error rates are back to pre-incident level. Cover Genius will continue is monitoring the result.
- resolved Nov 18, 2025, 01:33 PM UTC
XCover API services have returned to normal following increased error rates caused by a Cloudflare global network issue. Cloudflare has implemented a fix and we observe XCover API error rates are back to pre-incident levels.
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