Resolved after 1 hour 51 minutes, affecting XCover API, on November 19, 2025.
We are continuing to monitor for any further issues.
Affected components
XCover API
Update timeline
- investigating Nov 19, 2025, 08:59 PM UTC
We are currently investigating an increase in errors and load times affecting some of our XCover API in the Europe region. Partners may experience failed requests or higher than normal response times when using our APIs.
- identified Nov 19, 2025, 09:18 PM UTC
We have identified the cause of the issue and are working to restore normal operations
- monitoring Nov 19, 2025, 09:30 PM UTC
We have implemented a fix and are monitoring the result
- monitoring Nov 19, 2025, 09:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2025, 10:39 PM UTC
The underlying incident has been resolved.
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