Cover Genius incident
Elevated validation errors affecting some customer payouts
Minor Vendor's status page →
Resolved after 7 hours 49 minutes, affecting Payments, on January 15, 2026.
We have implemented a fix and are monitoring the result
Affected components
Payments
Update timeline
- investigating Jan 15, 2026, 10:39 PM UTC
We are currently investigating an increase in errors affecting some of our services. Customers may experience failed requests when using our website or APIs.
- identified Jan 15, 2026, 10:40 PM UTC
We have identified the cause of the issue and are working on a fix
- identified Jan 16, 2026, 12:48 AM UTC
A fix has been created and is undergoing testing prior to deployment.
- monitoring Jan 16, 2026, 01:53 AM UTC
We have implemented a fix and are monitoring the result
- resolved Jan 16, 2026, 06:29 AM UTC
The underlying incident has been resolved.
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