Coveo Cloud incident

[US] Group Invite Issues

Notice Resolved View vendor source →

Coveo Cloud experienced a notice incident on August 18, 2026 affecting Platform - Administration Console, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 04:34 PM UTC
Resolved
Aug 18, 2026, 05:10 PM UTC
Duration
35m
Detected by Pingoru
Aug 18, 2026, 04:34 PM UTC

Affected components

Platform - Administration Console

Update timeline

  1. identified Aug 18, 2026, 04:34 PM UTC

    We identified an issue affecting Group Invites in the US region. Customers might be unable to invite a new user to their organization. Our team is already working on mitigating the impact and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Aug 18, 2026, 04:52 PM UTC

    The issue has been fixed and we are actively monitoring this service. Thank you for your patience.

  3. resolved Aug 18, 2026, 05:10 PM UTC

    The service has remained fully operational since the last update. This incident is resolved.