Coveo Cloud incident

[US] Commerce API latency

Notice Resolved View vendor source →

Coveo Cloud experienced a notice incident on April 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:47 PM UTC
Resolved
Apr 27, 2026, 05:46 PM UTC
Duration
—
Detected by Pingoru
Apr 27, 2026, 08:47 PM UTC

Update timeline

  1. resolved Apr 27, 2026, 08:47 PM UTC

    Between 1:46PM EDT and 2:47PM EDT, a temporary degradation of the Commerce API occurred which affected response time latency in the US region during that time window. The issue has been fixed and we are closely monitoring the service. If you need help or to get in touch with us, please visit our Help Portal