Coveo Cloud incident

[US] Commerce API latency

Notice Resolved View vendor source →
Started
Apr 27, 2026, 08:47 PM UTC
Resolved
Apr 27, 2026, 05:46 PM UTC
Duration
Detected by Pingoru
Apr 27, 2026, 08:47 PM UTC

Update timeline

  1. resolved Apr 27, 2026, 08:47 PM UTC

    Between 1:46PM EDT and 2:47PM EDT, a temporary degradation of the Commerce API occurred which affected response time latency in the US region during that time window. The issue has been fixed and we are closely monitoring the service. If you need help or to get in touch with us, please visit our Help Portal

Looking to track Coveo Cloud downtime and outages?

Pingoru polls Coveo Cloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Coveo Cloud reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Coveo Cloud alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Coveo Cloud for free

5 free monitors · No credit card required