Coveo Cloud experienced a major incident on July 3, 2025 affecting Indexing Pipeline - Catalog sources, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Pipeline - Catalog sources
Update timeline
- investigating Jul 03, 2025, 02:53 PM UTC
We're investigating an issue affecting catalog sources indexing in the US region. Our team will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Jul 03, 2025, 03:39 PM UTC
The issue has been fixed and we are actively monitoring this service. Thank you for your patience.
- resolved Jul 03, 2025, 05:43 PM UTC
The service has remained fully operational since the last update. This incident is resolved. Please report any issues through our Help Portal.