Coveo Cloud incident

[Australia] Content Refresh Delays

Major Resolved View vendor source →
Started
Mar 27, 2026, 02:33 AM UTC
Resolved
Mar 27, 2026, 04:16 AM UTC
Duration
1h 42m
Detected by Pingoru
Mar 27, 2026, 02:33 AM UTC

Affected components

Indexing Pipeline - Push APIIndexing Pipeline - Crawling

Update timeline

  1. identified Mar 27, 2026, 02:33 AM UTC

    We've identified an issue causing content refresh delays in our Australian hosting region. Your content might not be up to date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. identified Mar 27, 2026, 03:21 AM UTC

    The root cause has been identified and a fix is currently being implemented.

  3. monitoring Mar 27, 2026, 04:04 AM UTC

    A fix has been implemented and we are monitoring the results. Content updates are now being processed again.

  4. resolved Mar 27, 2026, 04:16 AM UTC

    This incident has been resolved. Thank you for your patience.

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