Coveo Cloud experienced a notice incident on May 3, 2016, lasting 4d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled May 03, 2016, 02:38 PM UTC
Coveo has a scheduled maintenance. During this period, we will complete maintenance of network and configuration elements. Will the search continue to work? Search will be impacted for a short period of time. Will search results be up to date? Indexing will be paused. Regular indexing will resume afterward. Will usage analytics continue being recorded? There is no planned downtime for the usage analytics service. How can I check progress during maintenance? Our platform status page will provide updates. You can access it here.
- in progress May 08, 2016, 02:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress May 08, 2016, 06:01 AM UTC
The maintenance is still in progress as some elements update is taking longer than expected.
- monitoring May 08, 2016, 08:48 AM UTC
Verification is currently underway for the maintenance items.
- completed May 08, 2016, 10:50 AM UTC
Maintenance is now completed. Please report any issue through our Support Portal.