Coveo Cloud experienced a notice incident on May 16, 2016, lasting 12d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled May 16, 2016, 05:18 PM UTC
Coveo has a scheduled maintenance. During this period, we will complete maintenance of network and configuration elements. Will the search continue to work? There is no planned downtime for the search service. Will search results be up to date? During the maintenance period indexing will be paused. Regular indexing will resume afterward. Will usage analytics continue being recorded? There is no planned downtime for the usage analytics service. How can I check progress during maintenance? Our platform status page will provide updates. You can access it here. Is there a way to test or preview the upgrade? The Release Notes for this update can be found here. If you need help or to get in touch with us, please don’t reply to this email and instead visit our Help Portal Thanks, The Coveo Operations Team
- in progress May 29, 2016, 02:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- monitoring May 29, 2016, 04:45 AM UTC
Verification is currently underway for the maintenance items.
- completed May 29, 2016, 04:50 AM UTC
Maintenance is now completed. Please report any issue through our Support Portal.