Coveo Cloud incident

Coveo Cloud Platform Update

Notice Resolved View vendor source →

Coveo Cloud experienced a notice incident on July 4, 2016, lasting 11d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2016, 03:37 PM UTC
Resolved
Jul 16, 2016, 03:01 PM UTC
Duration
11d 23h
Detected by Pingoru
Jul 04, 2016, 03:37 PM UTC

Update timeline

  1. scheduled Jul 04, 2016, 03:37 PM UTC

    Coveo has a scheduled maintenance. During this period, we will complete maintenance of network and configuration elements. Will the search continue to work? There is no planned downtime for the search service. Will search results be up to date? There is no planned downtime for the indexing service. Will usage analytics continue being recorded? There is no planned downtime for the usage analytics service. How can I check progress during maintenance? Our platform status page will provide updates. You can access it here. The Release Notes for this update can be found here. If you need help or to get in touch with us, please visit our Help Portal. Thanks, The Coveo Operations Team

  2. in progress Jul 16, 2016, 11:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. monitoring Jul 16, 2016, 01:47 PM UTC

    Verification is currently underway for the maintenance items.

  4. completed Jul 16, 2016, 03:01 PM UTC

    Maintenance is now completed. Please report any issue through our Support Portal.