Cornerstone experienced a minor incident on October 16, 2026 affecting Response Time, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2026, 12:49 AM UTC
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
- monitoring Oct 16, 2026, 12:57 AM UTC
The issue has been resolved. We are monitoring to ensure all services are back to normal.
- resolved Oct 16, 2026, 01:05 AM UTC
The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 17:26 and was resolved at 18:03, 15 Oct PDT. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.