Cornerstone incident

Minor Issue - DLW Feeds not processing US SL1 and USL5

Cornerstone experienced a minor incident on October 15, 2026 affecting Edge Import / Edge Loads (Stuck/Erroring) and Edge Import / Edge Loads (Stuck/Erroring), lasting 1h. The incident has been resolved; the full update timeline is below.

Started: Oct 15, 2026, 08:52 PM UTC
Resolved: Oct 15, 2026, 09:53 PM UTC
Duration: 1h
Detected by Pingoru: Oct 15, 2026, 08:52 PM UTC

Affected components

Edge Import / Edge Loads (Stuck/Erroring)Edge Import / Edge Loads (Stuck/Erroring)

Update timeline

investigating Oct 15, 2026, 08:52 PM UTC

Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
resolved Oct 15, 2026, 09:53 PM UTC

The CSOD Technology Team observed issues with Data Load Wizard processing on US SL1 and US SL5. The problem began at 12:47 PM Pacific Time and was resolved at 1:10 PM Pacific Time. During this time, Feeds for Data Load Wizard may have been stuck or not processing. A fix has been deployed and after internal validation we have confirmed the issue is resolved.