Coralogix incident

Intercom(our third-party chat support app) is experiencing an incident that is affecting the functionality of Coralogix Support chat.

Notice Resolved View vendor source →

Coralogix experienced a notice incident on October 22, 2025, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 10:43 AM UTC
Resolved
Oct 22, 2025, 11:56 AM UTC
Duration
1h 13m
Detected by Pingoru
Oct 22, 2025, 10:43 AM UTC

Update timeline

  1. investigating Oct 22, 2025, 10:43 AM UTC

    Starting today at approximately 10:30 AM UTC, the Coralogix chat application has been unavailable due to an ongoing issue reported by our chat service provider, Intercom. We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved. If you require any assistance in the meantime, please contact our support team at [email protected]. For real-time updates, you can follow Intercom’s status page here: https://www.intercomstatus.com/us-hosting

  2. monitoring Oct 22, 2025, 10:49 AM UTC

    As of now, the Coralogix chat application is back online. We are continuing to closely monitor the service to ensure stability and full functionality based on the investigations made by our 3rd Party chat service provided, Intercom. If you experience any further issues, please reach out to our support team at [email protected]. For ongoing updates, you can refer to Intercom’s status page: https://www.intercomstatus.com/us-hosting

  3. resolved Oct 22, 2025, 11:56 AM UTC

    This incident has been resolved.