Coralogix incident

Failed DataPrime queries in EU2 cluster for Frequent Search tier

Coralogix experienced a minor incident on October 29, 2025 affecting Processing - Logs, lasting 21m. The incident has been resolved; the full update timeline is below.

Started: Oct 29, 2025, 01:52 PM UTC
Resolved: Oct 29, 2025, 02:13 PM UTC
Duration: 21m
Detected by Pingoru: Oct 29, 2025, 01:52 PM UTC

Affected components

Processing - Logs

Update timeline

investigating Oct 29, 2025, 01:52 PM UTC

Starting today around 13:05 UTC some we are encountering some issues on running DataPrime queries on EU2 region in Frequent Search tier. Problem relies on one of our subcluster in EU2. DataPrime queries are working successfully in Archive(All Logs) Tier. Our RnD teams are actively troubleshooting and isolating the problem. Updates will follow as soon as available.
monitoring Oct 29, 2025, 02:00 PM UTC

The issue was identified and a fix was applied by our Engineering teams. At this moment services are back online and stable. Status under monitoring.
resolved Oct 29, 2025, 02:13 PM UTC

This incident has been resolved.