Coralogix incident

DataPrime queries degraded performance on all environments

Minor Resolved View vendor source →
Started
Mar 26, 2026, 02:05 PM UTC
Resolved
Mar 26, 2026, 03:46 PM UTC
Duration
1h 40m
Detected by Pingoru
Mar 26, 2026, 02:05 PM UTC

Affected components

UI - ExploreUI - ExploreUI - ExploreUI - ExploreUI - ExploreUI - ExploreUI - ExploreUI - DashboardsUI - DashboardsUI - DashboardsUI - DashboardsUI - DashboardsUI - DashboardsUI - Dashboards

Update timeline

  1. investigating Mar 26, 2026, 02:05 PM UTC

    We are currently investigating elevated error rates in our DataPrime query engine across all regions. This may result in intermittent behavior of slower query performance or query failures when viewing dashboards and exploring data. We are sorry for this inconvenience and updates will follow as soon as available.

  2. identified Mar 26, 2026, 02:16 PM UTC

    Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.

  3. identified Mar 26, 2026, 02:32 PM UTC

    Following further investigation, we have identified that users may experience errors only for some DataPrime queries that include the time period between 13:05 and 14:00 UTC. For all other time ranges, DataPrime queries should operate normally. Our R&D teams are actively working on implementing a fix, and we will share updates as soon as they become available.

  4. monitoring Mar 26, 2026, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 26, 2026, 03:46 PM UTC

    This incident has been resolved.

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