Copper Outage History

Copper is up right now

Pingoru has recorded 51 incidents for Copper: 9 in the last 12 months and 0 in the last 90 days.

Source: status.copper.com

51incidents recorded
9last 12 months
0last 90 days
25 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Copper in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 20262174 of 720 (24%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 510 (0%)

Incidents, newest first

Minor June 9, 2026 We are investigating an issue with the Google Sheets Add-on resulting in difficulty Importing Data 6d 4h Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 11 more

Started Jun 09, 2026, 03:45 PM UTC· resolved Jun 15, 2026, 08:11 PM UTC

  1. identified Jun 09, 2026, 03:45 PM UTC

    We are aware some users are having difficulty logging in to the Copper Chrome Extensions. We've identified the issue and we are working on the solution.

  2. identified Jun 09, 2026, 09:17 PM UTC

    We have identified a recent Google Security update is preventing some users from accepting Google Permissions. We are actively working with Google to implement the resolution. This may temporarily affect access to the Chrome Extension, Google Sheets Add-on, and Google Mail syncing to Copper. Affected users can access Copper directly at app.copper.com

  3. identified Jun 11, 2026, 05:47 PM UTC

    June 11 - 1:40PM ET ✅ Google Sheets Add-on - The issue blocking some users from accessing the Google Sheets add-on has been resolved. Affected users should now be able to accept permissions and Import Data as normal. ⚠️ Chrome Extensions & Google Sync - We are working directly with Google to remove the unexpected security block error some users receive when connecting to Google. Google has informed us this issue has been escalated and they are in the process of validating our submission to resolve this as soon as possible.

  4. monitoring Jun 14, 2026, 05:02 AM UTC

    Google has resolved the unverified issue causing some users to have trouble accessing accepting Google Permissions and accessing the Chrome Extension. We are investigating a persisting issue with the Copper Google Sheets Add-on resulting in some users unable to Import Data.

  5. resolved Jun 15, 2026, 08:11 PM UTC

    All issues are now resolved and all components are operational.

Read the full incident report →

Minor June 8, 2026 Google Sheets add-on unavailable for some users 1d 7h Integrations

Started Jun 08, 2026, 02:15 PM UTC· resolved Jun 09, 2026, 09:25 PM UTC

  1. investigating Jun 08, 2026, 02:15 PM UTC

    The Import Data option in the Google Sheets add-on is not available for some users. We are currently investigating the issue.

  2. monitoring Jun 08, 2026, 03:12 PM UTC

    We have updated the Google Sheets add-on to resolve the issue. We are currently monitoring the results.

  3. identified Jun 09, 2026, 09:06 PM UTC

    We are aware of a recent Google Security changes that is blocking some users from access the Copper Google Sheets add-on. We are actively working on the solution.

Read the full incident report →

Critical February 25, 2026 Form Builder, Linked Pages, and some Integrations failing to operate as expected. 1h 40m Integrations, Forms Builder, Forms Submission

Started Feb 25, 2026, 09:27 PM UTC· resolved Feb 25, 2026, 11:08 PM UTC

  1. investigating Feb 25, 2026, 09:27 PM UTC

    We are currently investigating an issue with Forms, Linked Pages, and some Integrations.

  2. investigating Feb 25, 2026, 09:34 PM UTC

    We are currently investigating an issue with Forms, Linked Pages and some Integrations failing to operate as expected. We are prioritizing this issue to restore expected operation to these features.

  3. identified Feb 25, 2026, 10:12 PM UTC

    We have identified the issue resulting in Forms, Linked Pages and some Integrations to fail to operate as expected.

  4. identified Feb 25, 2026, 10:24 PM UTC

    We have identified the issue resulting in Form Builder, Linked Pages and some Integrations to fail to operate as expected. We are preparing the update and expect the issue to be resolved within a few hours. Thank you for your patience.

  5. resolved Feb 25, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026 Custom Report data is delayed 14h 25m Custom Reports Builder

Started Feb 19, 2026, 12:28 AM UTC· resolved Feb 19, 2026, 02:53 PM UTC

  1. investigating Feb 19, 2026, 12:28 AM UTC

    We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Tuesday, February 17, and remains accessible at this time.

  2. resolved Feb 19, 2026, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026 Some users are experiencing issues loading the app 24m Marketing Tools, Reporting, Custom Reports Builder, Search Index and 3 more

Started Feb 03, 2026, 06:58 PM UTC· resolved Feb 03, 2026, 07:22 PM UTC

  1. investigating Feb 03, 2026, 06:58 PM UTC

    Users who are impacted may access Copper through the Chrome Extension or Mobile App. We are investigating loading issue related to the Web App (app.copper.com) and will provide status updates.

  2. resolved Feb 03, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025 Copper App not reachable for some customers 19h 3m Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 11 more

Started Oct 28, 2025, 06:15 PM UTC· resolved Oct 29, 2025, 01:19 PM UTC

  1. investigating Oct 28, 2025, 06:15 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2025, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 29, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025 www.copper.com Issues 36m Help Center

Started Oct 28, 2025, 02:27 PM UTC· resolved Oct 28, 2025, 03:03 PM UTC

  1. investigating Oct 28, 2025, 02:27 PM UTC

    Some customers are not able to get to www.copper.com at the moment. We are investigating the issue. Please note that Copper Application is working fine.

  2. resolved Oct 28, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Amazon AWS Incident Impacting Copper 12h Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 11 more

Started Oct 20, 2025, 01:35 PM UTC· resolved Oct 21, 2025, 01:35 AM UTC

  1. investigating Oct 20, 2025, 01:35 PM UTC

    Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.

  2. investigating Oct 20, 2025, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 08:09 PM UTC

    AWS continues to have issues with several services.

  4. investigating Oct 20, 2025, 09:43 PM UTC

    AWS continues to have issues with several services.

  5. resolved Oct 21, 2025, 01:35 AM UTC

    AWS has resolved the issue.

Read the full incident report →

Critical July 18, 2025 Authentication Issues 1h 57m Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 10 more

Started Jul 18, 2025, 03:25 PM UTC· resolved Jul 18, 2025, 05:22 PM UTC

  1. investigating Jul 18, 2025, 03:25 PM UTC

    Customers are having issues authenticating with Google.

  2. monitoring Jul 18, 2025, 04:34 PM UTC

    Google has mitigated the issue for all affected users.

  3. resolved Jul 18, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025 Copper Services affected by Google Issues 9h 36m Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 11 more

Started Jun 12, 2025, 07:17 PM UTC· resolved Jun 13, 2025, 04:53 AM UTC

  1. investigating Jun 12, 2025, 07:17 PM UTC

    Some of the Copper Services might be affected due to Google having issues with their services.

  2. investigating Jun 12, 2025, 08:43 PM UTC

    A lot of Google Services are still down. Here is google status page : https://status.cloud.google.com/

  3. monitoring Jun 13, 2025, 01:40 AM UTC

    It appears that Google issues have been resolved.

  4. resolved Jun 13, 2025, 04:53 AM UTC

    These issues have been resolved.

Read the full incident report →

Notice May 3, 2025 Copper Website Issue 10d 7h

Started May 03, 2025, 06:19 PM UTC· resolved May 14, 2025, 01:20 AM UTC

  1. monitoring May 03, 2025, 06:19 PM UTC

    Copper website (copper.com) was unavailable for about an hour starting at 12 p.m EST. It has been restored and operational now.

  2. monitoring May 03, 2025, 06:19 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 14, 2025, 01:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2025 Copper website down 15m

Started May 02, 2025, 05:23 PM UTC· resolved May 02, 2025, 05:38 PM UTC

  1. resolved May 02, 2025, 05:23 PM UTC

    Copper website www.copper.com was temporarily unavailable for approximately 15 minutes around 10:30 am EST. The issue was quickly resolved, and website is operating normally now.

Read the full incident report →

Minor April 10, 2025 Data Refresh issue with Copper Reporting 4h 10m Reporting

Started Apr 10, 2025, 03:36 PM UTC· resolved Apr 10, 2025, 07:46 PM UTC

  1. investigating Apr 10, 2025, 03:36 PM UTC

    Reporting data is not refreshing at the moment due to an upstream provider issue. Reports and dashboards are still available in Copper. Previously loaded data is visible in Copper Reporting.

  2. resolved Apr 10, 2025, 07:46 PM UTC

    The issue has been resolved by our provider. All customers should have up to date reporting data now.

Read the full incident report →

Minor March 19, 2025 Copper Reports might be missing some data 7h 39m Reporting

Started Mar 19, 2025, 07:26 PM UTC· resolved Mar 20, 2025, 03:06 AM UTC

  1. investigating Mar 19, 2025, 07:26 PM UTC

    Our upstream data warehouse provider is having an issue due to which some customers might be seeing last few hours of data missing in their latest reports. Once the issue is resolved by our provider, we will reload updated data for all customers.

  2. identified Mar 19, 2025, 09:10 PM UTC

    Issue has been resolved by our data warehouse provider on their end. We will reload the data for effected customers in the next several hours

  3. resolved Mar 20, 2025, 03:06 AM UTC

    We have reloaded the data for affected customers. The reports should refresh according to normal scheduled timeline from now on.

Read the full incident report →

Minor January 31, 2025 Tasks are not showing up properly in Web App 53m Rest API & Web Application

Started Jan 31, 2025, 03:40 PM UTC· resolved Jan 31, 2025, 04:33 PM UTC

  1. investigating Jan 31, 2025, 03:40 PM UTC

    We are currently investigating this issue.

  2. identified Jan 31, 2025, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 31, 2025, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 24, 2024 Intermittent Connectivity Issue 1h 43m Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications and 11 more

Started Oct 24, 2024, 08:16 PM UTC· resolved Oct 24, 2024, 10:00 PM UTC

  1. investigating Oct 24, 2024, 08:16 PM UTC

    Some customers might be experiencing connectivity issues Since 1 p.m PT. It appears to be due to AWS having a global issue.

  2. monitoring Oct 24, 2024, 09:10 PM UTC

    It appears that AWS has fixed the issue. We are monitoring our systems.

  3. resolved Oct 24, 2024, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →