Convoso experienced a minor incident on November 24, 2025 affecting Reports and Dashboards, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Reports and Dashboards
Update timeline
- investigating Nov 24, 2025, 02:32 PM UTC
We have received reports of data exports returning with zero bytes of data. We are investigating.
- monitoring Nov 24, 2025, 02:48 PM UTC
A fix has been implemented and our team is closely monitoring to verify full resolution.
- resolved Nov 24, 2025, 04:01 PM UTC
After an extensive review, we have confirmed no further impact as of 6:39 AM PST. Thank you for your understanding.