Convoso experienced a minor incident on July 7, 2026 affecting Campaigns and Hopper, lasting 8h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Campaigns and Hopper
Update timeline
- identified Jul 08, 2026, 12:16 AM UTC
We have identified an issue with a subset of numbers that are being used for the sending of SMS failing and displaying the error "Not registered with the TCR" when they are registered properly. This will be addressed with a code release after hours on 07/07/2026.
- resolved Jul 08, 2026, 06:42 AM UTC
This incident has been resolved.