Convercent incident

Reporting Service Data Refresh Delay

Notice Resolved View vendor source →

Convercent experienced a notice incident on August 25, 2026 affecting Reporting and Reporting and 1 more component, lasting 9d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 03:05 PM UTC
Resolved
Sep 03, 2026, 09:14 PM UTC
Duration
9d 6h
Detected by Pingoru
Aug 25, 2026, 03:05 PM UTC

Affected components

ReportingReportingReportingReporting

Update timeline

  1. investigating Aug 25, 2026, 03:05 PM UTC

    We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.

  2. investigating Sep 03, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 03, 2026, 09:14 PM UTC

    This incident has been resolved.