Convercent incident

Convercent EU Application Intermittent Impairment - [Service Affected]

Minor Resolved View vendor source →

Convercent experienced a minor incident on August 17, 2026 affecting EU Production and Reporting and 1 more component, lasting 20h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 02:56 AM UTC
Resolved
Aug 17, 2026, 11:02 PM UTC
Duration
20h 6m
Detected by Pingoru
Aug 17, 2026, 02:56 AM UTC

Affected components

EU ProductionReportingSMTP Services

Update timeline

  1. investigating Aug 17, 2026, 02:56 AM UTC

    We are actively investigating, an issue regarding the Database service of the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.

  2. resolved Aug 17, 2026, 11:02 PM UTC

    The issue impacting the Convercent EU Database service has been resolved, and the service is fully operational. We apologize for any inconvenience this has caused.