ControlUp incident

Synthetic Monitoring SMS MFA-based Scout outage

Notice Resolved View vendor source →

ControlUp experienced a notice incident on October 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 04:42 PM UTC
Resolved
Oct 11, 2025, 10:00 PM UTC
Duration
—
Detected by Pingoru
Oct 16, 2025, 04:42 PM UTC

Update timeline

  1. resolved Oct 16, 2025, 04:42 PM UTC

    Synthetic Monitoring Scouts requiring SMS MFA-based authentication to perform their runs experienced an outage during the time frame of October 11th, 22:00 UTC to October 15th, 17:20 UTC. The issue has been resolved, and scouts are now successfully performing authentication and completing their runs without SMS MFA failures.