ControlUp experienced a minor incident on October 21, 2025 affecting US Region and US Region and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionUS RegionEMEA RegionEMEA RegionAPAC RegionAPAC Region
Update timeline
- investigating Oct 21, 2025, 03:43 PM UTC
We are currently investigating an issue in multiple regions impacting backend networking services. Some organizations may experience degraded performance logging in to the configuration console and performing functions inside the DEX console.
- monitoring Oct 21, 2025, 04:33 PM UTC
Upon discovering an issue in the backend networking services a fix was immediately deployed. We are monitoring the results as systems return to normal performance.
- resolved Oct 21, 2025, 08:01 PM UTC
This incident has been resolved and performance is back to normal.