Contentstack incident

Contentstack - AWS US Production - Publishing Delay

Minor Resolved View vendor source →

Contentstack experienced a minor incident on July 12, 2024 affecting Web Application and Content Management API, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 05:18 PM UTC
Resolved
Jul 12, 2024, 07:57 PM UTC
Duration
2h 39m
Detected by Pingoru
Jul 12, 2024, 05:18 PM UTC

Affected components

Web ApplicationContent Management API

Update timeline

  1. investigating Jul 12, 2024, 05:18 PM UTC

    We are experiencing publishing delays and users may not see their content changes and entry changes saved immediately. Our team is actively working towards resolving the issue. We will keep you posted with further updates.

  2. identified Jul 12, 2024, 05:26 PM UTC

    The issue has been identified and we are working on resolving the issue.

  3. identified Jul 12, 2024, 06:30 PM UTC

    Our team is actively working on a resolution. We will keep you informed on the progress. Thank you for your patience.

  4. monitoring Jul 12, 2024, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 12, 2024, 07:57 PM UTC

    This incident has been resolved.