Contentstack incident

Contentstack AWS, Azure and GCP All Regions - Contentstack Support Service outage

Minor Resolved View vendor source →

Contentstack experienced a minor incident on July 19, 2024 affecting Web Application and Web Application and 1 more component, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 07:05 AM UTC
Resolved
Jul 19, 2024, 10:37 AM UTC
Duration
3h 31m
Detected by Pingoru
Jul 19, 2024, 07:05 AM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb Application

Update timeline

  1. identified Jul 19, 2024, 07:05 AM UTC

    We're currently facing a worldwide Microsoft Windows outage that affects only our support services and does not impact our web application. We will continue to provide updates on the status. For immediate assistance, please reach out to Contentstack support at https://www.contentstack.com/customers/support/ or email us at [email protected]. Thank you for your understanding and patience.

  2. identified Jul 19, 2024, 08:14 AM UTC

    We are still experiencing the Windows outage, which affects only our support and chat services and does not impact our web application. We will continue to provide updates on the status. For immediate assistance, please reach out to Contentstack support at https://www.contentstack.com/customers/support/ or email us at [email protected]. Thank you for your understanding and patience.

  3. resolved Jul 19, 2024, 10:37 AM UTC

    This incident has been resolved.