Contentstack incident

Contentstack - AWS NA - Entries Creation Visibility and Search Degradation

Minor Resolved View vendor source →

Contentstack experienced a minor incident on July 25, 2024 affecting Web Application and Content Management API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 11:33 AM UTC
Resolved
Jul 25, 2024, 12:35 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 25, 2024, 11:33 AM UTC

Affected components

Web ApplicationContent Management API

Update timeline

  1. investigating Jul 25, 2024, 11:33 AM UTC

    We are experiencing publishing delays and users may not see their content changes and entry changes saved immediately. Our team is actively working towards resolving the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

  2. identified Jul 25, 2024, 12:26 PM UTC

    This issue as been identified and fix is being implemented. The Create Entries Functionality will now work as expected.

  3. monitoring Jul 25, 2024, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 25, 2024, 12:35 PM UTC

    This incident has been resolved.