Contentstack incident

Contentstack - All Regions - Cache Purge Delays

Minor Resolved View vendor source →

Contentstack experienced a minor incident on October 5, 2024 affecting Content Delivery API and Content Delivery API and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2024, 12:33 PM UTC
Resolved
Oct 05, 2024, 01:13 PM UTC
Duration
39m
Detected by Pingoru
Oct 05, 2024, 12:33 PM UTC

Affected components

Content Delivery APIContent Delivery APIContent Delivery APIContent Delivery APIContent Delivery APIAssets APIAssets APIAssets APIAssets APIAssets API

Update timeline

  1. investigating Oct 05, 2024, 12:33 PM UTC

    Our upstream provider is experiencing an issue that is affecting our ability to purge the content. Users May Receive Outdated Data. We will resolve this incident once we receive confirmation that the issue has been resolved by our upstream provider.

  2. monitoring Oct 05, 2024, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2024, 01:13 PM UTC

    This incident has been resolved.