Contentstack incident
Contentstack - AWS EU - Publishing and Web Application issue
Contentstack experienced a major incident on October 19, 2024 affecting Web Application and Content Management API, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2024, 10:07 AM UTC
We are experiencing a partial issue with bulk publishing. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.
- investigating Oct 19, 2024, 10:26 AM UTC
We are currently working to resolve the issue promptly. While not all customers are affected, some users may experience difficulties. If you have trouble accessing our services, please contact our Customer Success Team for assistance.
- investigating Oct 19, 2024, 11:21 AM UTC
We are experiencing a partial issue with publishing and Web application. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.
- identified Oct 19, 2024, 11:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 19, 2024, 11:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2024, 11:36 AM UTC
This incident has been resolved.