Contentstack incident

Contentstack - AWS NA and AWS EU - Unable to access stack via SSO

Minor Resolved View vendor source →

Contentstack experienced a minor incident on October 25, 2024 affecting Web Application and Web Application and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 08:49 AM UTC
Resolved
Oct 25, 2024, 09:39 AM UTC
Duration
49m
Detected by Pingoru
Oct 25, 2024, 08:49 AM UTC

Affected components

Web ApplicationWeb ApplicationContent Management APIContent Management API

Update timeline

  1. investigating Oct 25, 2024, 08:49 AM UTC

    Some customers may experience difficulties accessing their stack after logging in via SSO. Our team is actively working to resolve the issue, and we will keep you updated with further developments. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

  2. monitoring Oct 25, 2024, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2024, 09:39 AM UTC

    This incident has been resolved.