ContentSquare incident

DXA Interface issues

Minor Resolved View vendor source →

ContentSquare experienced a minor incident on July 18, 2025 affecting Impact, lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 12:13 AM UTC
Resolved
Jul 22, 2025, 08:07 PM UTC
Duration
4d 19h
Detected by Pingoru
Jul 18, 2025, 12:13 AM UTC

Affected components

Impact

Update timeline

  1. investigating Jul 18, 2025, 12:13 AM UTC

    We're experiencing issues with the DXA interface that can include missing Analysis Context/Segment conditions and intermittent access to modules. Please refresh your page for a temporary fix. Engineering is currently investigating and we will update you once resolved.

  2. identified Jul 18, 2025, 04:04 PM UTC

    We have identified the issue, and will release a fix on Monday. For now, please refresh your browser if you encounter this issue.

  3. identified Jul 22, 2025, 05:39 PM UTC

    We are continuing work on the fix, which we expect to be released soon. In the interim, please continue to refresh your browser if you encounter this issue.

  4. resolved Jul 22, 2025, 08:07 PM UTC

    An update was deployed at 10:20AM CET to resolve this issue.