ContentSquare incident

Missing VOC Responses

Resolved after 5 hours 15 minutes, affecting Voice of Customer, on June 10, 2026.

resolved Jun 12, 2026, 09:04 AM UTC

We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.

Started
Jun 10, 2026, 09:04 AM UTC
Resolved
Jun 10, 2026, 02:20 PM UTC
Duration
5h 15m
Detected by Pingoru
Jun 10, 2026, 09:04 AM UTC

Affected components

Voice of Customer

Update timeline

  1. resolved Jun 12, 2026, 09:04 AM UTC

    We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.

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