ContentSquare incident

External segment integrations unavailable - sync errors and segment creation blocked

Resolved after 9 days 21 hours, affecting Dashboards, on August 4, 2026.

monitoring Aug 07, 2026, 07:52 AM UTC

Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.

Started
Aug 04, 2026, 12:50 PM UTC
Resolved
Aug 14, 2026, 10:23 AM UTC
Duration
9d 21h
Detected by Pingoru
Aug 04, 2026, 12:50 PM UTC

Affected components

Dashboards

Update timeline

  1. identified Aug 04, 2026, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 04, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 06, 2026, 06:50 AM UTC

    The core issue has been resolved, though minor visual display errors may temporarily persist. We are currently finalizing a UI fix and backfilling missing data from August 2nd–3rd.

  4. monitoring Aug 06, 2026, 12:53 PM UTC

    Core operations have returned to normal. Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.

  5. monitoring Aug 07, 2026, 07:52 AM UTC

    Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.

  6. resolved Aug 14, 2026, 10:23 AM UTC

    This incident has been resolved.

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